Shakya Consultants ("we") respects your privacy. This policy explains what data we collect through https://www.shakyaconsultants.com, our contact and booking forms, careers applications, and client projects, and how we use it in line with applicable Indian law including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).
1. Data we collect
Depending on how you interact with us, we may collect:
- Contact details — name, email, phone, company name (via contact form or booking enquiry);
- Careers data — résumé/CV, portfolio links, and information you submit through "Join Our Team";
- Project data — requirements, messages, and files shared during an engagement;
- Testimonials — name, role, company, photo, and feedback if you choose to share a testimonial;
- Technical data — IP address, browser type, and basic usage information when you browse our website.
2. How we use your data
We use personal data to:
- Respond to enquiries and schedule calls;
- Deliver software development and consulting services you request;
- Review job applications;
- Send project updates, invoices, and support communications;
- Improve our website and services;
- Comply with legal and tax obligations in India.
We do not sell your personal data.
3. Legal basis
We process data based on your consent (e.g. form submissions), performance of a contract (client projects), and legitimate business interests such as responding to enquiries and maintaining website security.
4. Sharing with others
We may share data only when necessary with:
- Hosting and infrastructure providers for our website and applications;
- Email and communication tools used to respond to you;
- Cloud storage for project assets (where applicable);
- Authorities if required by applicable law.
If you engage us to integrate third-party services (CRM, analytics, payment gateways), those providers process data under their own policies.
5. Data retention
- Enquiries: up to 2 years unless an engagement begins;
- Client project records: as needed for delivery and statutory record-keeping;
- Job applications: up to 12 months unless you ask us to retain longer.
6. Security
We use reasonable technical and organizational measures such as HTTPS, access controls, and secure handling of credentials. No online system is completely secure; please avoid sending passwords or sensitive financial data by email.
7. Your rights
Under applicable Indian law, you may request to:
- Access or correct your personal data;
- Withdraw consent where processing is consent-based;
- Raise a grievance regarding our data practices.
Send requests to info@shakyaconsultants.com. We will respond within a reasonable time.
8. Grievance contact
For privacy-related complaints under the DPDP Act, contact us at info@shakyaconsultants.com. Please include your name, contact details, and a description of the concern.
9. Cookies
Our website may use essential cookies and similar technologies for basic functionality. You can manage cookies through your browser settings.
10. Updates
We may update this policy from time to time. The latest version will always be on this page with the updated date shown above.
11. Contact
Privacy questions: info@shakyaconsultants.com